Xzakt ingår i ett samarbete med Transcom, en av världens globala ledare inom outsourcing-tjänster! Läs nedan pressrelease för mer information. Vid frågor, kontakta Simon Knudsen: firstname.lastname@example.org eller 0910-716000.
Pressrelease (English version)
Altor has through a holding company acquired the Swedish customer care company Xzakt Kundrelation AB (Xzakt) from founder and owner Gunilla von Platen.
Altor’s holding company also owns Transcom, and Xzakt will be operated as an independently run sister company in the same group
• The customers of Xzakt will, through this new partnership, get access to resources and additional capacity in several new markets.
• The brands will be operated separately and the transaction has not been done with the intention to result in any cuts or reduced staffing. Rather, the objective is to improve both companies’ ability to deliver a better service to their customers.
Gunilla von Platen will partner with Altor as a co-owner, and will continue to work actively with the development of both Xzakt and Transcom:
“I strongly believe that our new group can build something exciting in this industry. Xzakt has created an unprecedented, profitable growth-saga in the customer contact business. We will now embrace the global footprint of Transcom, and I am confident that we are today embarking on a wonderful journey together”, says Gunilla von Platen.