Xzakt Kundrelation AB

The company is located in Stockholm, Skellefteå and Gävle. Our customer centers are located in the latter two (två sistnämnda). These have a comprehensive univeristy acitivity and a recruting area of 100.000 residents/inhabitants. Xzakt is a private entrepreneur-driven company independent from both TOs (telephone operators) and location policies. The operation was established at the initiative of highly branch experienced people in October 2000. The company has a strong financial strenght and gives first class service to all principals/assigners.

Our vision

Xzakt's future vision is to continue to be the strongest partner within qualified Customer Service Management with the highest service level and quality within the industry. The company should be the best developing customer relations as well as unconditionally offering the strongest value on the market for their customers.

Our business idea

The business idea of Xzakt is to be the market's most qualified partner for outsourcing Customer Service and Switchboard calls with the aim of strengthening the customer relation in order to increase competitiveness and to be able to do so we will offer technical and cognitive solutions for different communication platforms.

Our mission

More companies will see the great benefits that have a focus on customer service and customer relations. By outsourcing its customer relationships to our customer center with Nordic skills will improve its customer service and sales to reach world class.